Privacy Policy

Commercial Trust Index (CTI) is the data controller responsible for the personal information collected through this website.

Contact: tech@constructiontrustindex.com

Information You Provide

• Name
• Email address
• Telephone number
• Company name
• Job title
• Account login details
• Payment and billing information
• Information submitted through CTI Verified Score applications
• Information submitted by accountants or authorised representatives

Information Collected Automatically

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral source
• Cookie and analytics data

• Provide and improve our services
• Create and manage user accounts
• Process report purchases and subscriptions
• Respond to enquiries
• Verify CTI Verified Score applications
• Communicate important service updates
• Send marketing communications (where consent has been provided)
• Monitor website performance and usage
• Prevent fraud and misuse

We process personal data under one or more of the following legal bases:

We may send information about CTI products, services, updates and insights where you have provided consent or we have a legitimate interest to contact existing customers.

You may unsubscribe from marketing communications at any time.

Where organisations apply for a CTI Verified Score, information submitted may be reviewed for verification purposes. Information may be provided by the organisation applying, Chartered Accountants, or authorised representatives.

Verification information is used solely for assessment and administration of CTI Verified Scores. Verification does not constitute a financial audit or certification.

We do not sell personal data. We may share information with:

• Payment providers
• Website hosting providers
• Analytics providers
• Professional advisers
• Regulatory authorities where required

Third-party providers are required to protect information in accordance with applicable laws.

We retain personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, and protect legitimate business interests. Retention periods may vary depending on the nature of the information collected.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure and alteration. No online system can guarantee absolute security, but we continuously review and improve our security measures.

Under UK GDPR, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent

Requests may be submitted to: tech@constructiontrustindex.com

CTI uses cookies and similar technologies to improve website performance, understand website usage, support user experience and analyse visitor behaviour. Further information is available in our Cookie Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites. Users should review the privacy policies of any external sites they visit.

We may update this Privacy Policy from time to time. Any updates will be published on this page and will take effect immediately upon publication.

If you have any questions regarding this Privacy Policy or your personal information, please contact: tech@constructiontrustindex.com